Shipping policy
Shipping & Delivery Policy
Thank you for choosing The Barakah Files. This Shipping & Delivery Policy explains how you will receive products purchased from our store.
1. Digital Products
The Barakah Files primarily offers digital products, including Islamic guides, PDFs, workbooks, resources, and other downloadable materials.
Because our products are digital, we do not ship physical products. No physical package, parcel, or delivery will be sent to your address.
2. Digital Delivery
After your payment has been successfully processed, your purchased digital product will be made available to you electronically.
Depending on the product and checkout process, you may receive:
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A download link on the order confirmation page
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A download link sent to your email address
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Instructions explaining how to access your purchase
Please make sure that the email address provided during checkout is accurate and accessible.
3. Delivery Time
Digital products are generally delivered immediately or shortly after successful payment.
In some cases, delivery may be delayed due to payment processing, technical issues, email delivery problems, or other circumstances beyond our control.
If you have not received your purchase after a reasonable period, please contact us for assistance.
4. Download Problems
If you experience difficulty downloading or accessing your purchase, please contact us through our website's contact page.
When contacting us, please provide the email address used to place your order and, if available, your order number. We will do our best to help you access your purchased product.
5. Incorrect Email Address
Customers are responsible for providing a correct and accessible email address during checkout.
If you entered an incorrect email address, please contact us as soon as possible. We will review the situation and assist where reasonably possible.
6. Physical Shipping
At this time, The Barakah Files does not offer physical shipping for its digital products. Shipping charges therefore do not apply to digital purchases.
7. Third-Party Delivery Services
Electronic delivery may depend on third-party services such as payment processors, email providers, or digital delivery systems. While we aim to provide reliable delivery, we cannot guarantee uninterrupted service from third-party platforms.
8. Contact Us
If you have questions about delivery or cannot access a product you purchased, please contact The Barakah Files through our website's contact page.
We are happy to assist with genuine delivery or access issues.
9. Policy Updates
We may update this Shipping & Delivery Policy from time to time to reflect changes to our products, delivery methods, or business practices. Any updates will be posted on this page with a revised effective date.
The Barakah Files
Practical Islam. Sahih sources. Nothing else.
